We aim for same day dispatch on all orders placed by 2pm Monday – Friday.
Holiday closures – dispatch will be made the next working day
Royal Mail / International Airmail
UK: Delivery by standard 1st class post to all UK addresses, delivery time is 1-3 working days
Europe: 1st Class / 1st Class Small / Small Parcel – Delivery by standard Tracked International Airmail, estimated delivery time is 2 – 15 days
Rest of the World: Delivery by standard Tracked International Airmail, estimated delivery time is 7 – 30 days
Express
UK Mainland Only: Delivery aim is next working day*
Courier
UK: Delivery by Courier to UK mainland addresses excluding Highlands, delivery aim is next working day*
Highlands & UK Islands: Delivery by Courier, estimated delivery time is 2 working days*
Europe: Delivery by Courier, estimated delivery time is 2 – 7 days*
Rest of the World: Delivery by Courier, estimated delivery time is 4 – 15 days*
Pallet
UK: Delivery by Pallet Courier to UK mainland addresses excluding Highlands, delivery is expected in 2 working day*
Highlands & UK Islands: Delivery by Pallet Courier estimated delivery time is 5 working days*
Europe: Delivery by Pallet Courier, estimated delivery time is 2 – 7 days*
Rest of the World: Delivery by Pallet Courier, estimated delivery time is 4 – 15 days*
Click & Collect
A reservation service, where you collect your order from our premises in Glossop, Derbyshire. Collection from any other location is not available
*All our parcels are sent by Royal Mail / International Airmail, Courier or Pallet Shipper, using the fastest most value for money service available. Using only quality couriers, we aim for next day delivery with our courier deliveries to UK mainland (excluding Highlands) unless otherwise stated. We will advise of estimated delivery dates where available. Please note we cannot be held responsible for any delays that may occur due to any unforseen circumstances with the postal service, courier or any delays caused by customs.
European Customs
Some European customs agencies are intentionally delaying parcels sent from the UK. We cannot be held responsible for these delays.